Teller and Customer Support Specialist

5 days ago


Woodbridge, Virginia, United States Burke & Herbert Bank & Trust Full time
Job Description: Branch Cashier and Customer Advisor

We are seeking a skilled Branch Cashier and Customer Advisor to join our team at Burke & Herbert Bank & Trust. In this role, you will be responsible for delivering exceptional customer experiences while handling various banking transactions.

About the Role:

This position involves working in a dynamic office environment, interacting with customers to address their banking needs, and processing transactions efficiently. To succeed in this role, you must possess excellent communication skills, basic math knowledge, and experience handling cash transactions.

The estimated annual salary for this role is $45,000 - $65,000 depending on location and experience.

Main Responsibilities:

  1. Processes deposits, withdrawals, and other banking transactions accurately and efficiently.
  2. Provides outstanding customer service, ensuring that all interactions are friendly, helpful, and professional.
  3. Maintains awareness of security procedures to prevent theft or loss of bank assets.
  4. Sets up new accounts, handles account maintenance, and resolves customer inquiries.
  5. Identifies opportunities to promote bank products and services to customers, increasing revenue growth.

Essential Skills:

  • Bachelor's degree or equivalent preferred.
  • Strong communication and interpersonal skills.
  • Able to work effectively in a team-oriented environment.
  • Basic computer skills required.
  • Physical ability to lift files and equipment as needed.

Benefits:

Burke & Herbert Bank & Trust offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, paid time off, and opportunities for career advancement.



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