Program Technician

3 days ago


Sacramento, California, United States State of California Full time
Job Title: Program Technician

As a Program Technician with the California State Lottery, you will play a vital role in providing technical services to Lottery winners, players, retailers, and sales staff. This position requires a high level of technical expertise and excellent customer service skills.

Key Responsibilities:
  • Provide technical support and assistance to Lottery winners, players, and retailers
  • Perform a variety of duties related to providing specialized technical services
  • Work closely with the Lottery Manager (Sales) to ensure the smooth operation of Lottery programs
  • Develop and maintain knowledge of Lottery products and services
  • Provide excellent customer service and respond to customer inquiries in a professional and courteous manner
Requirements:
  • Bachelor's degree in a related field (e.g., computer science, information technology)
  • 2+ years of experience in a technical support or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of Microsoft Office suite of programs (Word, Excel, PowerPoint)
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply:

To be considered for this exciting opportunity, please submit your application package, including your resume and a cover letter, to the California State Lottery Human Resources department. We look forward to hearing from you


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