Program Technician

5 days ago


Sacramento, California, United States State of California Full time
Job Title: Program Technician

Under the supervision of the Lottery Manager (Sales), the Program Technician is responsible for providing technical support to Lottery winners, players, retailers, and sales staff. Key duties include:

  • Providing technical assistance and resolving issues related to Lottery games and operations.
  • Collaborating with the sales team to ensure smooth game operations and customer satisfaction.
  • Assisting with data entry and record-keeping to maintain accurate and up-to-date information.
  • Developing and implementing process improvements to enhance operational efficiency.

This role requires a strong understanding of technical concepts and excellent communication skills to effectively interact with stakeholders. The ideal candidate will be detail-oriented, organized, and able to work in a fast-paced environment.

Working Conditions

This position is based in the San Diego District Office and requires regular attendance. The working hours are Monday to Friday, 8am to 5pm, with no travel requirements.

Requirements

To be considered for this role, applicants must meet the minimum qualifications outlined in the Classification Specification. A background investigation will be conducted prior to appointment. The successful candidate will be required to provide transcripts and/or diploma if basing eligibility on education.

Benefits

The State of California offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings and paid time off. For more information, please visit the CalHR website and the CalPERS website.


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