Customer Service Associate

3 days ago


Mount Pleasant, Michigan, United States Performance Foodservice Full time
Job Description:
As a Customer Service Representative at Performance Foodservice, you will play a vital role in ensuring the satisfaction of our customers. Your primary responsibility will be to assist customers with order entries and address any inquiries they may have regarding our company.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer orders accurately and efficiently, ensuring that all necessary information is captured.
  • Communicate effectively with customers, vendors, and colleagues to ensure seamless order fulfillment.
  • Collaborate with the team to achieve departmental and organizational goals.

Qualifications:

Required Education:
High School Diploma/GED or equivalent.

Required Experience:
Months of experience in customer service, call center, or related field.

Preferred Skills:
Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software applications.
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