Supply Chain Process Manager

6 days ago


Atlanta, Georgia, United States Manhattan Full time

About the Role:

We are seeking a highly skilled Supply Chain Process Manager to join our team at Manhattan Associates. In this exciting role, you will be responsible for managing post-implementation technical support processes for our Customer Services Organization projects. This includes coordinating a cross-functional team of supply chain consultants and analysts dedicated to resolving software defects, providing configuration assistance, addressing operational and data issues, and developing modifications and extensions.

Key Responsibilities:

• Coordinate a cross-functional team of supply chain consultants and analysts to resolve software defects and provide configuration assistance.
• Develop modifications and extensions to address operational and data issues.
• Set daily objectives, monitor employee progress, provide mentoring, conduct performance reviews, and contribute to hiring and promotion decisions to ensure efficient operations.
• Manage day-to-day work requests with our India teams and actively participate in status meetings with the support team.

Requirements:

• Bachelor's or foreign equivalent degree in computer science, industrial engineering, logistics, information systems, or a related technical field.
• 5 years of progressively responsible experience developing, supporting, or implementing application software in any supply chain domain.
• 3 years of experience with database troubleshooting and developing in SQL or a related relational database.
• 3 years of experience developing in Unix, Linux, or Windows operating systems.

What We're Looking For:

• Prior experience with WM (warehouse management) products or a supply chain background.
• Strong collaborative/analytical skills to resolve sophisticated issues in a fast-paced and ambitious environment.
• Strong focus on leadership, processes, client management, and client satisfaction.

About Manhattan:

We are committed to diversity and inclusion. Our team members' backgrounds, experiences, and perspectives add to our unique culture. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.



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