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Retail Banking Professional
2 months ago
Woodforest National Bank is seeking a highly motivated and customer-focused Retail Banking Professional to join our team. As a Retail Banking Professional, you will be the face of our organization, responsible for providing exceptional customer service and promoting our products and services.
Key Responsibilities- Achieve individual sales targets by proactively identifying, marketing, and recommending bank products and services that meet customer needs.
- Process transactions, open accounts, and perform account maintenance to ensure seamless customer experiences.
- Handle branch servicing duties, including vault balancing, cash ordering, and automated teller machine maintenance, to ensure efficient operations.
- Employ problem-solving skills to address customer inquiries and concerns in a manner consistent with the Woodforest Experience training.
- 3 years of relevant sales and/or customer service experience, or an Associate's degree and 1 year of relevant experience, or a Bachelor's degree.
- Previous in-store banking experience is preferred but not required.
- Must be positive and engaging with a strong focus on customer satisfaction.
Conditions include standing most of the time, with occasional walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
DisclaimerThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Equal Opportunity EmployerWoodforest National Bank is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, or other status protected by law or regulation.