Customer Service Coordinator for Route Optimization

2 days ago


Prescott Valley, Arizona, United States Best Pick Disposal Inc Full time
Job Overview

We are seeking a highly motivated and organized Customer Service Coordinator to provide support to our office employees and customers at Best Pick Disposal Inc. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Route Optimization and Dispatching: The Customer Service Coordinator will dispatch drivers to calls as they are received, balancing cost and customer satisfaction.
  • Driver Staffing and Scheduling: They will determine driver staffing levels for best responsiveness and productivity.
  • Route Assignment and Management: The coordinator will assign routes and service tickets to drivers and manage route completion.
Requirements:
  • A high school diploma or equivalent is required.
  • Previous experience as an Administrative Assistant or Dispatcher is preferred.
  • The ideal candidate will have excellent computer skills and knowledge of Microsoft Office.
  • Highly organized with excellent time management skills are essential for this role.
  • Bilingual (English/Spanish) is required.

Salary Information: This position is estimated to pay $58,500 - $68,000 per year, depending on experience and qualifications.



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