Service Advisor

2 days ago

Tallahassee, United States Hendrick Automotive Group Full time
Job Title: Service Advisor

At Hendrick Automotive Group, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.

Key Responsibilities:
  • Work closely with customers to understand their vehicle needs and provide personalized service recommendations.
  • Communicate effectively with service technicians to ensure accurate and timely completion of repairs.
  • Provide detailed estimates and explanations to customers, ensuring transparency and clarity throughout the service process.
  • Manage and maintain accurate records of customer interactions, service history, and repair orders.
  • Collaborate with the service team to achieve high levels of customer satisfaction and loyalty.
Requirements:
  • Previous experience in automotive service or a related field is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field is preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading automotive group and contribute to our mission of delivering exceptional customer experiences.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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