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Smoothie King Assistant General Manager

2 months ago

Greenwood, Indiana, United States Midwest Brands Full time
Smoothie King Assistant General Manager Job Description

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Smoothie King. As a key member of our leadership team, you will be responsible for supporting the General Manager in leading the store to achieve exceptional guest experience, sales growth, and operational excellence.

Key Responsibilities:
  • Lead and develop a high-performing team through effective communication, recognition, and feedback.
  • Ensure an exceptional guest experience by motivating team members to exceed expectations.
  • Provide a high-quality product and maintain compliance with company food safety procedures.
  • Communicate sales performance and share strategies to leverage KPIs to meet daily goals.
  • Assist and support the General Manager with community marketing to increase brand and location awareness.
  • Provide a safe and well-maintained store environment for team members and guests.
  • Communicate effectively with team members and guests, resolving challenges and reducing tensions.
  • Implement company programs and support the General Manager in inspiring team members to meet operational standards.
  • Manage cash handling activities and maintain company policies and procedures.
Requirements:
  • 2+ years of guest service experience in a restaurant or retail environment.
  • 1+ year of supervisory or leadership experience.
  • Flexible work schedule, including opening, closing, weekends, and holidays.
  • Must be 18 years of age or older and authorized to work in the United States.
  • Willing to undergo a background check.
  • Ability to lift or assist in lifting up to 50 pounds and stand for 8+ hours.
  • Ability to walk, reach, climb, balance, twist, stoop, kneel, or crouch.
  • Ability to tolerate exposure to various products and environments without posing a direct threat to personal health and safety.
  • Ability to be mobile in a walk-in refrigerator or freezer with temperatures ranging from 40°F to -10°F.
  • Take initiative and possess problem-solving and resolution skills.
  • Demonstrate a high level of professionalism with excellent communication skills.
Benefits:
  • Health, dental, vision, and life insurance.
  • Corporate membership.
  • Employee discount, including at partner Midwest Brands.
  • Paid Time Off, accruing to schedule posted in the SKMW handbook, available after 90 days.

Midwest Brands, owned by the Hamilton and Clancy Group, is a leading provider of healthy lifestyle products and services. Our mission is to help people live a healthy lifestyle by offering the best products and facilities. We aim to be the best employer to our team members, enabling them to provide World Class Guest Service, every time.