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Customer Experience Ambassador

2 months ago

Scarborough, Maine, United States Nothing Bundt Cakes - Scarborough Full time

Job Summary:

We are seeking a skilled and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes - Scarborough. As a Guest Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our bakery.

Key Responsibilities:

  • Customer Service: Greet and serve guests in a friendly and welcoming manner, ensuring their needs are met and exceeded.
  • Order Taking and Fulfillment: Take orders accurately and efficiently, and ensure that all orders are fulfilled to the highest standard.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to health and safety standards.
  • Teamwork: Collaborate with colleagues to achieve sales targets, and provide support and assistance as needed.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive hourly rate, plus benefits, including employee discounts and free uniforms.
  • Flexible Scheduling: We understand that life can be unpredictable, so we offer flexible scheduling to accommodate your needs.
  • Casual Work Environment: We're a fun and casual bakery, and we want our team members to feel comfortable and relaxed in their work environment.
  • Opportunities for Growth: We're committed to helping our team members grow and develop their skills, with opportunities for advancement and professional development.

Requirements:

  • Excellent Communication Skills: You must have excellent communication skills, both written and verbal, to effectively interact with guests and colleagues.
  • Teamwork and Flexibility: You must be able to work effectively as part of a team, and be flexible with your schedule to meet the needs of the bakery.
  • Basic Math Skills: You must have basic math skills to accurately handle cash and operate a point-of-sale system.

What We're Looking For:

We're looking for a motivated and enthusiastic individual who is passionate about providing exceptional customer service and contributing to the success of our bakery. If you're a team player with a positive attitude and a willingness to learn, we'd love to hear from you