Customer Experience Specialist

4 days ago


Tucson, Arizona, United States Bob's Discount Furniture Full time

Customer Service Role at Bob's Discount Furniture

As a Guest Experience Specialist at Bob's Discount Furniture, you will be responsible for:

  • Greeting and engaging customers to understand their home furnishing needs and preferences.
  • Providing world-class customer service and creating an unforgettable shopping experience.
  • Building rapport with clients and developing a loyal customer base.
  • Generating sales through a consultative approach that focuses on customer needs.

Key Responsibilities:

  • Uncover customer needs and preferences through active listening and observation.
  • Offer personalized recommendations and solutions to meet customer needs.
  • Provide exceptional customer service and support throughout the shopping experience.
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Strong product knowledge and sales skills.
  • Ability to build rapport with customers and colleagues.

About Bob's Discount Furniture:

Bob's Discount Furniture is a leading retailer of home furnishings, offering a wide range of products at affordable prices. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.



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