Retail Leadership Position

3 days ago


Farmington, Michigan, United States Burlington Stores Full time

About the Role

The Customer Service Lead is a key member of our retail team, responsible for delivering exceptional customer experiences and leading day-to-day customer service initiatives.

Main Responsibilities

  • Lead by example, demonstrating company core values and driving improvement of customer satisfaction.
  • Maintain a high level of professionalism in all interactions with customers and colleagues.
  • Ensure a positive shopping experience through proactive problem-solving and efficient issue resolution.

Requirements and Benefits

Candidates must be able to work a flexible schedule, including evenings, weekends, and holidays as required. We offer a competitive wage of $14 per hour and an associate discount.

Why Join Us

Burlington Stores is a rapidly growing brand that provides a variety of training and development opportunities for its associates. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and communities.



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