Client Relations Expert

1 week ago


Austin, Texas, United States Luke Ramsay - State Farm Agent Full time
Key Responsibilities

As a Client Relations Expert with Luke Ramsay - State Farm Agent, your key responsibilities will include:

  • Managing customer inquiries and resolving issues in a professional and timely manner.
  • Maintaining accurate and up-to-date client records, ensuring seamless communication and collaboration with other team members.
  • Developing and implementing effective customer retention strategies, driving long-term relationships and loyalty.
  • Collaborating with other departments to ensure seamless delivery of services and outstanding customer satisfaction.
Requirements

To succeed in this role, you will need:

  • Strong communication and problem-solving skills.
  • Experience in customer service, preferably in an insurance or financial services environment.
  • The ability to handle high-stress situations calmly and effectively.


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