Restaurant Operations Manager
20 hours ago
We are seeking a highly skilled and experienced Restaurant Manager to lead our restaurant operations. As a Restaurant Manager, you will be responsible for delivering exceptional customer service, managing restaurant revenue and profitability, and maintaining high-quality standards.
Key Responsibilities:- Restaurant Operations: Coordinate daily front and back of the house restaurant operations, ensuring seamless execution of menu items, customer service, and restaurant maintenance.
- Customer Service: Deliver superior service and maximize customer satisfaction, responding efficiently and accurately to customer complaints.
- Staff Management: Organize and supervise shifts, appraise staff performance, and provide feedback to improve productivity.
- Inventory Management: Estimate future needs for goods, kitchen utensils, and cleaning products, ensuring efficient inventory management.
- Compliance: Ensure compliance with sanitation and safety regulations, controlling operations costs and identifying measures to cut waste.
- Reporting: Create detailed reports on weekly, monthly, and annual revenues and expenses.
- Brand Promotion: Promote the brand in the local community through word-of-mouth and events.
- Training: Train new and current employees on proper customer service practices.
- Policies and Protocols: Implement policies and protocols that will maintain future restaurant operations.
- Proven work experience as a Manager in the restaurant/hospitality industry.
- Proven customer service experience as a manager.
- Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff.
- Strong leadership, communication, motivational, and people skills.
- Acute financial management skills.
- BS degree in Business Administration, hospitality, management, or culinary schooling is a plus.
- You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development.
- Possess the ability to motivate your staff in a positive and creative manner.
- Competitive Hourly Wages.
- Friendly, Team-Oriented Environment.
- Excellent Growth Opportunities.
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