Senior Conversational AI Developer

6 days ago


Seattle, Washington, United States Amazon Full time

At Amazon, we are seeking a highly skilled Senior Conversational AI Developer to join our team. This role will involve developing and deploying large language models (LLMs) into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner.

Key Responsibilities
  • Define and implement robust human-in-the-loop (HITL) strategies to effectively expedite LLM model scaling processes.
  • Collaborate with human annotators and subject matter experts to establish clear guidelines and quality control measures.
  • Analyze feedback loops and iterate on model performance to ensure continuous improvement.
  • Conduct in-depth analysis of large-scale conversational datasets to identify patterns, trends, and potential challenges.
  • Independently document methodologies, findings, and results in a clear and concise manner, ensuring reproducibility and knowledge sharing.
About the Team

Our team works on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.

Requirements
  • 3+ years of experience as a data scientist or in a related field.
  • 3+ years of experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), or statistical/mathematical software (e.g. R, SAS, Matlab).
  • 3+ years of experience with machine learning/statistical modeling data analysis tools and techniques.
  • Experience applying theoretical models in an applied environment.
  • Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science.
Compensation

The estimated salary for this position ranges from $125,500/year to $212,800/year based on location and experience. Benefits include medical, dental, and vision coverage, maternity and parental leave options, paid time off, 401(k) plan, and more.



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