Clinical Operations Manager

2 weeks ago


Colorado Springs, Colorado, United States Serenity Healthcare, LLC Full time
About the Role

Serenity Healthcare, LLC is seeking a highly skilled and compassionate Assistant Clinical Manager to join our team in Colorado Springs, CO. As a key member of our clinical operations team, you will play a critical role in delivering exceptional patient care and driving business growth.

Key Responsibilities
  • Develop and implement effective patient care strategies to improve treatment outcomes and patient satisfaction
  • Collaborate with healthcare providers to ensure seamless patient care and coordination
  • Train and educate new staff members on clinical procedures and protocols
  • Work closely with the Practice Manager to optimize clinic operations and achieve business objectives
Requirements
  • High School Diploma or equivalent required; Bachelor's degree in a related field preferred
  • Strong customer service skills and ability to work in a fast-paced environment
  • Experience in a customer-facing, metric-driven environment; past experience in healthcare or a related field a plus
  • Excellent verbal and written communication skills; basic math skills required
  • Well-versed in de-escalation techniques and able to connect with individuals from diverse backgrounds
What We Offer
  • Competitive salary of $60,000 annually
  • Accelerated career growth opportunities; rapid advancement to leadership roles
  • 90% of insurance premiums covered by Serenity Healthcare, LLC (Medical, Dental, Vision)
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options and cutting-edge healthcare technology

*This position is contingent on successfully completing a criminal background check upon hire.*



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