Sonic Team Leader

3 weeks ago


Sacramento, California, United States Elite Devco, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Elite Devco, LLC. As a Restaurant Operations Manager, you will be responsible for leading a team of crew members, carhops, and skating carhops to ensure exceptional customer service and operational excellence.

Key Responsibilities
  • Team Leadership: Manage, train, and coach crew members, carhops, and skating carhops to achieve high levels of performance and customer satisfaction.
  • Operational Excellence: Direct and assign drive-in restaurant employees to ensure all aspects of food service meet operational standards.
  • Restaurant Operations: Perform opening and closing duties, prepare employee work schedules, and monitor and maintain restaurant inventory levels.
  • Customer Service: Reinforce a customer service mentality and ensure all employees are focused on serving the customer.
  • Reporting and Analysis: Prepare operational reports and develop action plans to resolve unfavorable financial and sales trends.
Requirements
  • Education: High school diploma or equivalent required; advanced studies in business, restaurant management, or a related field are preferred.
  • Work Schedule: Required to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays.
  • Skills: Leadership and supervisory practices and skills; effective verbal and written communication skills; problem-solving, decision-making, and conflict-resolution skills.

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