Customer Service Representative

1 month ago


Watsonville, California, United States Hope Services Full time

We are seeking a Customer Service Representative to join our team at Hope Services. As a key member of our retail thrift store team, you will be responsible for providing exceptional customer service, handling merchandise, counting cash, and ensuring a safe and clean working environment.

Key Responsibilities:

  • Greet customers in a courteous manner
  • Maintain positive customer and employee relations
  • Perform cash register operations and follow opening/closing procedures
  • Assist with picking/straightening up or arranging merchandise to ensure a neat, clean, and safe working environment
  • Assist with inventory, display, merchandising, and placement of stock on sales floor and mark-downs
  • Maintain acceptable attendance, personal hygiene, and dress code standards

Requirements:

  • High School Diploma or Equivalent
  • Experience in fast-paced retail environment

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an enclosed storeroom floor. Fast work pace with constant standing and walking, the job involves light physical work demands requiring frequent lifting and/or carrying objects weighing up to 10lbs.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and welcome applications from diverse candidates.



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