Salesforce Marketing Cloud QA Specialist

6 days ago

Washington, Washington, D.C., United States Tekfortune Inc Full time

Job Title: Salesforce Marketing Cloud QA Specialist

Job Type: Contract

Location: Remote

Job Description:

We are seeking a skilled QA Test Analyst to join our team at Tekfortune Inc. as a Salesforce Marketing Cloud QA Specialist. In this role, you will be responsible for developing and executing software test plans to identify software problems and their causes.

Key Responsibilities:

  • Develop and execute software test plans to identify software problems and their causes.
  • Execute test plans, scenarios, scripts or procedures.
  • Test system modifications to prepare for implementation.
  • Develop testing programs that address areas such as database impacts, software scenarios, or usability.
  • Document software defects using a bug tracking system and report defects to software developers.
  • Identify, analyze and document problems with program function, output, online screen or content.
  • Monitor bug resolution efforts and track successes.
  • Create or maintain databases of known test defects.
  • Plan test schedules or strategies in accordance with project scope or delivery dates.
  • Conduct manual testing for marketing Cloud functionality being developed by our team.
  • Build and execute test scripts.
  • Work with our automated regression suite to optimize its use for our specific needs.
  • Ensure the quality of Salesforce Marketing Cloud communications, including text messages, emails, and push notifications sent to our patients, employees, and physicians.

Requirements:

  • Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
  • Basic ability to work independently and manage one's time.
  • Basic knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Basic knowledge of design techniques, tools, and principles involved in the production of precision technical plans, blueprints, drawings, and models.
  • Basic knowledge of the practical application of engineering science and technology.
  • Basic knowledge of computer development software, such as Microsoft Visual Basic, Linux, JavaScript, etc.
  • Experience in the communication space, particularly with Salesforce Marketing Cloud.
  • Understanding of the complexities of QA testing in the communication space, such as varying text message formatting across different carriers and devices.

Education:

  • Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
  • A QA with a background including communications (Email, SMS, Push Notifications) is a must.

How to Apply:

Please contact our recruitment team at careers@tekfortune.com for more information and to apply for this role.

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