Penn State Call Center Agent

1 week ago


University Park, United States Penn State University Full time
About the Job:
We're seeking a talented and detail-oriented Customer Service Representative to join our Spotted Lanternfly call center team at Penn State University. As a key member of our team, you will be responsible for delivering exceptional customer service to external stakeholders, responding to inquiries, and resolving complex issues. If you have a strong passion for customer service, excellent communication skills, and a knack for problem-solving, we'd love to hear from you

Key Qualifications:
  • 2+ years of customer service experience
  • Excellent verbal and written communication skills in English and Spanish
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency with Microsoft Office and Google Suite

Salary Range: $38,000 - $50,000 per year, depending on experience

About Us:
Penn State University is a leading institution in education, research, and public service. Our team is dedicated to making a positive impact in the lives of our students, faculty, and community members. We value diversity, equity, and inclusion and strive to create a welcoming and inclusive environment for all. If you share our values and are passionate about customer service, we encourage you to apply

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