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Retail Operations Manager

2 months ago

Leesburg, Virginia, United States Lovisa Full time

About Lovisa:

Lovisa emerged from the need to deliver stylish fashion jewelry at accessible prices. Our global trend research teams are inspired by high-end fashion showcases and contemporary street styles to present new, must-have designs to our clientele.

We are an innovative jewelry brand that caters to every woman, introducing 150 fresh styles weekly in our boutiques. We emphasize outstanding customer service and adhere to our core value, "Customer always comes first," in every facet of our operations.

Founded in Australia, Lovisa opened its first boutique in 2010. Since then, Lovisa has grown to over 550 stores across 20 countries, including New Zealand, the United States, Singapore, and various European nations. As we continue to expand, numerous opportunities are available for driven and enthusiastic individuals.

Join the Lovisa America Team:

Exciting developments are on the horizon at Lovisa, with multiple new boutiques launching throughout the United States. As a result, we are in search of exceptional Sales Super Stars to join our expanding team.

Lovisa Benefits:

  • Continuous training, mentorship, and support
  • Fantastic product discounts
  • Incentives program
  • Ear piercing training
  • Career advancement and development
  • A culture dedicated to ongoing improvement
  • Opportunity to be part of one of Australia's fastest-growing and most successful global retail brands

What We Seek:

Are you an experienced Store Manager or Assistant Store Manager capable of nurturing a team environment, coaching, developing, and motivating your staff to achieve exceptional results?

Are you a leader who values your team and cultivates strong relationships?

Do you have a strong commitment to delivering outstanding customer experiences?

Have you demonstrated skills in meeting and exceeding targets (KPIs)?

To excel in this role, you must possess:

  • Previous store management experience in retail or hospitality
  • Aptitude to thrive in a fast-paced, high-traffic retail environment
  • Strong people management skills and comprehensive knowledge of performance management
  • Excellent planning and organizational abilities
  • Proven track record of achieving results
  • Exceptional communication skills
  • A passion for retail and fashion

If you are seeking a dynamic and fulfilling career with numerous growth opportunities in a brand that embodies a vibrant and enthusiastic culture, we are eager to explore this opportunity with you.