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Rental Sales Representative

2 months ago


Charlotte, North Carolina, United States SIXT USA Full time
Job Summary

We are seeking a highly motivated and customer-focused Rental Sales Agent to join our team at SIXT USA. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer experiences, promoting and selling additional products and services, and achieving sales targets.

Key Responsibilities
  • Provide top-notch customer service, ensuring satisfaction and building loyalty through every interaction.
  • Elevate every rental experience by actively promoting and selling additional vehicles and optional extras that align with each customer's preferences.
  • Achieve sales targets and uphold service standards to contribute to our team's success.
  • Execute administrative duties, including maintaining daily checklists to support smooth branch operations.
  • Communicate effectively via phone and email, embodying our commitment to friendly and helpful service.
  • Collaborate with the branch team to efficiently manage vehicle returns and ensure swift turnaround times.
  • Meet and exceed sales targets, which is a fundamental requirement of this role.
Requirements
  • High school diploma or GED.
  • Minimum 1-year customer service or sales experience.
  • Must be at least 18 years old and have a valid driver's license with a clean driving record.
  • Experience meeting sales quotas or working in highly commissioned positions preferred.
  • Exceptional interpersonal and relationship building skills.
  • Ability to follow defined service and sales processes.
  • Strong verbal and written communication skills.
  • Strong organizational skills and the ability to multi-task.
  • Ability to manage stressful or unusual situations with grace and enthusiasm to maintain excellent customer service.
  • Basic computer navigation skills and knowledge of Microsoft Office applications.
  • Ability to work 40 hours per week, including day and/or evening hours.
  • Position likely to require at least 5-10% travel, some of which may be by airplane.
  • Must be willing to wear company uniforms.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • The ability to communicate in other languages is a plus.
What We Offer

We offer a competitive compensation package, including paid vacation, medical, dental, vision, and 401(k), as well as future growth opportunities within the company. At SIXT, we pride ourselves on having an inclusive and unique environment, and we are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.