Financial Center Manager Associate

3 days ago


Toledo, Toledo, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and experienced Financial Center Manager Associate to join our team at Fifth Third Bank. This role will be responsible for participating in a comprehensive onboarding and education program, which includes rotations in Operations, Sales & Service, Lending, Small Business, and Sales & Operations Management.

Key Responsibilities
  • Complete the FCMA roadmap and all onboarding activities, including the successful completion of a Consultative Selling Skills Certification.
  • Become proficient in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
  • Gain knowledge and demonstrate a working knowledge of Fifth Third's products, services, processes, and internal resources to stay informed and guide the team.
  • Become skilled in the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions.
  • Understand how to develop an integrated book of business strategy in which all customers have a Financial Needs Assessment and are assigned to the best banker for proactive ongoing support.
  • Learn how to source, develop, coach, and lead a team that reinforces our Core Values and business strategies.
  • Learn to cultivate a One Bank culture that proactively collaborates with business partners.
  • Participate in activities that benefit the communities we serve.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.
Requirements
  • College degree or two or more years of leadership experience in a sales environment.
  • Ability to professionally represent Fifth Third Bank in verbal and written communication.
  • Capable of analyzing credit and financial information.
  • Ability to successfully execute and coach sales activities.
  • Exhibits business acumen.
  • Demonstrated ability in making sound decisions.
Working Conditions
  • Normal office environment.
  • Extended viewing of computer screens.
  • Periodic travel within the Bancorp footprint to attend meetings and/or training.


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