Business Center Operations Manager

4 days ago


Toledo, Toledo, United States PNC Financial Services Group Full time
Job Description

PNC Financial Services Group is seeking a highly skilled Business Center Assistant Manager to join our Retail organization. As a key member of our team, you will be responsible for leading the operational soundness of our branch and team, ensuring the maintenance of security procedures, and adhering to compliance and regulatory guidelines.

Key Responsibilities:
  • Manage the operational aspects of a Branch & Business Center branch, including security procedures and audit controls.
  • Build a high-performing team through attraction, onboarding, coaching, and development of branch team members.
  • Lead through influence and impact a broad range of ecosystem partners in an omni-channel environment.
  • Drive revenue and loyalty through proactive interactions with clients.
Requirements:
  • 3+ years of related experience in banking or a related field.
  • Strong leadership and management skills, with the ability to build and maintain a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, team members, and ecosystem partners.
  • Ability to analyze complex data and make sound decisions.
What We Offer:
  • A comprehensive range of benefits, including medical, dental, and vision coverage, as well as a 401(k) plan and pension plan.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion.
How to Apply:

If you are a motivated and results-driven individual with a passion for leadership and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.



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