Cybersecurity Specialist for Large Navy Contract
7 days ago
We are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. Our company is an equal opportunity/affirmative action employer that believes everyone matters.
Job Overview:
Salary$85,000 - $120,000 per year (based on experience)
This position offers a competitive salary, with a starting range of $85,000 to $120,000 per year, depending on the candidate's level of experience. We also offer additional benefits, including health insurance, retirement plans, and paid time off.
Job DescriptionWe are seeking an experienced Cybersecurity Specialist to join our team on a large Navy contract in Pearl Harbor, HI. The successful candidate will be responsible for providing information technology troubleshooting support for customer technical issues onsite. This will involve handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer.
The main responsibilities of this role will include:
- Providing exceptional customer service skills and attitude to resolve technical issues efficiently and effectively
- Assisting information engineers in coding, testing, implementation, and documentation projects
- Conceptualizing, designing, constructing, testing, and implementing portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology
- Interacting with customers to gain an understanding of the business environment, technical context, and organizational strategic direction
We believe that a strong communication skillset and ability to provide excellent customer service are essential for success in this role. In addition, we require a minimum of 2 years of experience in information technology support, as well as active DoD Secret Clearance and IAT 2 Certification (Sec + CE or CCNA Security).
Required Skills and QualificationsThe ideal candidate will possess the following skills and qualifications:
- Active DoD Secret Clearance
- Minimum 2 years of experience in information technology support
- Strong customer service skills and attitude
- Basic troubleshooting experience
- IAT 2 Certification (Sec + CE or CCNA Security)
In addition to a competitive salary, we offer a range of benefits, including:
- Health insurance
- Retirement plans
- Paid time off
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