Exchange Administrator Specialist

3 months ago

Pearl Harbor, United States Leidos Full time

Description

Leidos is seeking an Exchange Administrator Specialist to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning, designing, and evaluating various components of the Navy’s NMCI network. Under the Service Management, Integration, and Transport portion of the SMIT program, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

Exchange Administrator Specialist is responsible for monitoring events and incidents that affect server and service health across the Enterprise and documenting outage.

Primary Responsibilities

  • Support and manage the operation, servicing, trouble shooting, and account administration of Active Directory (AD), Exchange, Active Directory Application Mode (ADAM), and the Global Address List (GAL).

  • Provide support for the operation, servicing, trouble shooting, and account administration of Active Directory (AD), Exchange, Active Directory Application Mode (ADAM), and the Global Address List (GAL).

  • Support the operation, servicing, trouble shooting, and account administration of Active Directory (AD), Exchange, Active Directory Application Mode (ADAM), and the Global Address List (GAL).

  • Manage end user accounts.

  • Perform life cycle events on end use accounts to include:

  • Creation, Modification , Movement

  • Upgrade/downgrade accounts access.

  • Delete or transfer network end user data as required.

  • Manage web-based active directory (AD) tool for reporting and queries against the end user accounts.

  • Manage AD group objects including user accounts, computer accounts, and other group manageable units.

  • Perform life cycle events for AD groups to include:

  • Create new Groups, Modify Group attributes, Modify Group Object Type, Deactivate and delete Groups.

  • Manage the enterprise messaging service to process, deliver, store, and receive email and associated attachments.

  • Manage the ability to send and receive signed and encrypted email and attachments using PKI certificates.

  • Configure email service to utilize mandated and accredited messaging protocols and configuration to ensure interoperability and remote access.

  • Manage server mailbox restorations.

  • Manage smart/mobile device email service infrastructures and manage synchronization with mobile capabilities.

  • Manage the unclassified and secret capability to access email via a web-based application.

  • Excellent verbal and written communication skills are a must.

  • Utilize internal systems to report incidents to leadership.

  • Takes escalations of any alerts/events identified as significant and requiring action. Ensures the Critical Situation Manager is apprised of all details regarding any significant events or incidents.

Basic Qualifications

  • Requires 1-3 years of prior relevant experience

  • US Citizen and DoD Secret Clearance.

  • 8570 Compliant meeting the IAT level certification requirements

  • Familiarity with ITIL best practices (ITIL Foundations)

  • Knowledgeable on tools used in an Enterprise organization that aids in Event Management; Incident Management and performance Management

  • Worked in a DOD environment and understands customer communication

  • Experience in a data center environment

  • Performs well under pressure and ability to calm end users

  • Hands-on Experience in working with DoD networks, including NIPR and SIPR

  • Willing to perform shift work

    • 12PM – 12 AM HST

      • Shift 4: Thursday - Saturday and every other Wednesday

Preferred Qualifications

  • Prior military experience a plus; USMC or USN IT experience preferred

  • Experience working with networking technologies and data centers

  • Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics

  • An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity

  • Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members

  • Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership

  • Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings

Hourly range for position: $34.00/hour - $38.00/hour. Salary to be determined by applicant’s education, experience, knowledge, skills and abilities, internal equity, market data, and contractual requirements.

SMIT-NMCI

Original Posting Date:2024-10-10

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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