Experienced General Motors Service Advisor

4 weeks ago


Middletown, United States Middletown Chevrolet Full time
Job Opportunity

Middletown Chevrolet is seeking a skilled Service Writer to provide exceptional customer service and coordinate service appointments for GM vehicle owners.

Key Responsibilities
  • Provide top-notch customer service and greet customers to assess their service needs
  • Schedule and coordinate service appointments for GM vehicles, ensuring timely and efficient service completion
  • Communicate with customers to provide updates on service progress and estimated completion times
  • Recommend necessary and recommended services to customers based on vehicle maintenance records and manufacturer recommendations
  • Up sell additional services and products when appropriate
  • Maintain accurate records of service orders, including explanation of services and itemized costs
Requirements
  • Minimum of 2 years of experience as a General Motors Dealership Service Writer
  • Experience with Dealer track DMS systems preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Knowledge of automotive maintenance and repair services
  • Proficient with computer systems and software, including Microsoft Office
Benefits
  • Competitive pay plan with great earnings potential
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Paid time off and holiday pay
  • 401(k) plan with company match
  • Training and development programs
  • Opportunities for career advancement within the company
Equal Opportunity Employer

Middletown Chevrolet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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