Branch Manager North Central Georgia

3 days ago

Hamilton, Missouri, United States Wells Fargo Full time
About this Role:

We are seeking a highly skilled and experienced Branch Manager to lead our National Branch Network team in the Consumer, Small and Business Banking division. As a Branch Manager, you will be responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

You will be responsible for executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. This involves coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially.

You will also be responsible for resolving low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives. Additionally, you will identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.

This is an interim non-exempt position until the trainee has received certification of program completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate Branch Manager (ABM) or exempt Branch Manager (BM) role.

Key Responsibilities:
  • Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Mentor and guide talent development of direct reports and assist in hiring talent.
Requirements:
  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 2+ years of leadership experience.
  • Management experience including hiring, coaching, and developing direct reports.
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
Preferred Qualifications:
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Experience building and maintaining effective relationships with customers, internal partners, and within the community.
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
What We Offer:

We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We are recognized for it Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces to grow your career in the U.S.

We value diversity, equity, and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.

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