Restoration Project Manager

7 days ago


Mishawaka, Indiana, United States SERVPRO of South Bend, NEW. St. Joseph County Full time
Job TitleRestoration Project Manager

At SERVPRO of South Bend, NE/W. St. Joseph County, we are seeking a highly skilled Restoration Project Manager to lead our team in delivering exceptional service to our customers.

  • Manage customer and client relationships to ensure satisfaction and track online reviews.
  • Provide priority response to potential customers and ensure accurate project scope and estimates.
  • Schedule and coordinate crews and resources to provide service on active projects, including subcontractors.
  • Review job site documentation and ensure proper client requirements and billing process.
  • Maintain written communication with customers, teammates, vendors, and insurance representatives.
  • Manage production expenses, including equipment, vehicles, and other material assets.
  • Follow and oversee safe work practices and adherence to safety and risk management guidelines.
  • Participate in recruiting, hiring, and training production teammates.

Requirements:

  • Effective written and oral communication skills.
  • A minimum of 2 years of project management experience in the construction industry.
  • Experience in cleaning/restoration preferred.
  • High school diploma/GED required.
  • IICRC certifications preferred, Xactimate experience a plus.
  • Valid driver's license required.
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, work in tight spaces.
  • Ability to sit/stand/walk for prolonged periods, repetitively push/pull/lift/carry objects, and work with/around cleaning products/chemicals.
  • Ability to travel locally and out of state when necessary.
  • Ability to successfully complete a background check subject to applicable law.

Competitive Pay: A competitive salary based on experience.



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