Pediatric Nurse Navigator

4 weeks ago

Philadelphia, Pennsylvania, United States The Children's Hospital of Philadelphia Full time
Job Description

Children's Hospital of Philadelphia is seeking a part-time Specialty Nurse Navigator for their Cell Therapy team. This position will be Monday-Wednesday, and the shift will be dependent upon the operational need. The hiring manager prefers candidates with previous and/or current Oncology experience.

Key Responsibilities
  • Represent patients and families coming to CHOP from local, regional, and national sources, including referring physicians, hospitals, community at-large, and other ancillary agencies, by coordinating their care.
  • Provide ongoing family support and ensure referral to appropriate support services.
  • Coordinate patient care services and maintain interpersonal relationships with patients, families, physicians, and referral sources for the duration of care - from initial contact through discharge and follow-up.
  • Work with leadership to assist in the development and implementation of education and outreach activities for the Program.
What You Will Do
  • Patient Navigator Responsibilities: Coordinates care with referring clinicians, patients, and families to ensure ease of access and ongoing communication, continually striving to enhance the CHOP experience, focusing on family-centered care.
  • Coordinates a plan of care for referral patients and families and is the person of contact with their referring physician.
  • Assesses patient's and parent's health status, healthcare, psychosocial, and support needs.
  • Provides instruction in disease process, treatment plan, health, and skill teaching.
  • Coordinates referrals and collection of appropriate medical records and diagnostic information; abstracts pertinent clinical information as necessary.
  • Maintains a relationship with the patient/family throughout the course of their care, from initial contact to the end of their hospitalization, providing the patient and referring physician with updates and pertinent medical information.
  • Supervises scheduling processes by assisting in triaging new patients for urgency; assigning new patients/consults to appropriate providers; and ensuring coordinated care for patients in need of multiple provider and diagnostic appointments.
  • Identifies potential referring physicians and develops a strategy to encourage them to become CHOP referring physicians and works to establish ongoing relationships.
  • Participates in appropriate meetings relevant to patient's management, i.e., case conference, etc.
Requirements
  • At least five (5) years nursing experience required.
  • Previous experience in pediatrics required.
  • At least seven (7) years nursing experience preferred.
Skills and Abilities
  • Expert knowledge of pediatric nursing.
  • Intermediate proficiency with office software (Microsoft Office) including word processing, and spreadsheet software (Word, Excel).
  • Basic knowledge of database programs and data management concepts.
  • Excellent verbal and written communications skills.
  • Excellent customer service skills.
  • Excellent interpersonal skills.
  • Excellent time management skills.
  • Excellent organizational skills.
  • Ability to maintain confidentiality and professionalism.
  • Ability to work independently with minimal supervision.
  • Ability to gather, analyze, and make recommendations/decisions based on data.
  • Ability to convey complex or technical information in an easy-to-understand manner.
  • Ability to collaborate with stakeholders at all levels.
  • Ability to be flexible and adaptable to change.
  • Ability to travel on a local, regional, and national level as needed.
Licenses and Certifications
  • Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - required.
  • Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - required.

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