Network Infrastructure Specialist

1 week ago


Winter Park, Florida, United States IMG Information Management Group, Inc. Full time
Job Title: Tier II Network Technician

Job Summary:

We are seeking a highly skilled Tier II Network Technician to join our team at IMG Information Management Group, Inc. The successful candidate will be responsible for providing technical support and maintenance for our client's computer data communications systems.

Key Responsibilities:

  • Design, test, and inspect computer networks to ensure optimal performance and reliability.
  • Plan and implement upgrades to existing network infrastructure.
  • Analyze and organize hardware and software solutions to meet client needs.
  • Support the installation and maintenance of LAN/WAN devices.
  • Respond to and resolve incidents, demonstrating troubleshooting skills and effective communication with the team.
  • Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
  • Draft and implement standard network change requests.
  • Provide support to Tier III network engineers for incident management and projects.
  • Perform configuration management functions, including update topology drawings and asset management records.
  • Coordinate network operations, maintenance, repairs, or upgrades.

Requirements:

  • 16 years of experience in a combination of work history and education.
  • Active TS/SCI clearance with CI Poly.
  • Ability to travel up to 20% of the time and work flexible hours, including weekends.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.

About IMG:

IMG Information Management Group, Inc. is a leading small business that provides customer-focused professional services. We are committed to exceeding expectations and believe that our people are at the core of our success.



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