Current jobs related to Client Support Center Specialist - Mandan, North Dakota - ICBND
-
Therapeutic Support Specialist
2 months ago
Mandan, North Dakota, United States Good Samaritan Society Full timeCareers With PurposeBecome a part of our esteemed not-for-profit organization that has dedicated over a century to providing housing and services to seniors, emphasizing quality care and service in a compassionate environment.Facility: GSS ND Mandan SunsetLocation: Mandan, NDShift: DayJob Schedule: Full timeWeekly Hours: 40.00Salary Range: $36.00 per hourPay...
-
Financial Support Specialist
2 weeks ago
Mandan, North Dakota, United States National Information Solutions Cooperative Full timeJob SummaryNational Information Solutions Cooperative (NISC) is seeking a highly motivated and detail-oriented individual to join our Member Success division as a Financial Support Specialist. This role will provide superior customer support to internal and external customers, assist with troubleshooting and on-going support, and work closely with the...
-
Traveling Speech Therapist
3 days ago
Mandan, North Dakota, United States HealthEcareers - Client Full timeWe are seeking a skilled Speech Language Pathologist to join our team for a travel assignment in Mandan, North Dakota.Job DetailsSpecialty: Speech Language PathologistDiscipline: TherapyDuration: 13 weeks40 hours per weekShift: 8 hours, flexibleEmployment Type: TravelAs a Speech Language Pathologist with HealthEcareers - Client, you will have the opportunity...
-
Mandan, North Dakota, United States HealthCare Support Full timeSpeech Language Pathologist Job DescriptionWe are seeking a skilled Speech Language Pathologist to join our team at HealthCare Support. As a Speech Language Pathologist, you will be responsible for providing high-quality patient care and support in a dynamic and fast-paced environment.Benefits of Working with HealthCare Support: Immediate enrollment in...
-
Customer Support Specialist
1 month ago
Mandan, North Dakota, United States Armor Animal Health Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer and Sales Support Representative to join our team at Armor Animal Health. As a key member of our sales and customer service team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide top-notch customer...
-
Therapeutic Support Specialist
2 months ago
Mandan, North Dakota, United States Good Samaritan Society Full timeCareers With PurposeBecome a part of a not-for-profit organization dedicated to enhancing the lives of seniors through exceptional housing and services, grounded in a commitment to quality care and service.Facility: GSS ND Mandan SunsetLocation: Mandan, NDShift: DayJob Schedule: Full timeWeekly Hours: 40.00Salary Range: $36.00 per hourPay Info: Up to $10,000...
-
Therapeutic Support Specialist
2 months ago
Mandan, North Dakota, United States Good Samaritan Society Full timeCareers With PurposeBecome a part of our not-for-profit organization dedicated to providing exceptional housing and services to seniors, emphasizing quality care and service in a faith-based environment.Facility: GSS ND Mandan SunsetLocation: Mandan, NDShift: DayJob Schedule: Full timeWeekly Hours: 40.00Salary Range: $36.00 per hourPay Info: Up to $10,000...
-
Community Corrections Specialist
2 weeks ago
Mandan, North Dakota, United States Centre Full timeMake a Difference in Your CommunityCentre is seeking a dedicated and passionate Community Corrections Specialist to join our team. As a key member of our team, you will play a vital role in promoting rehabilitation, social reintegration, and community safety.Key Responsibilities:Work directly with justice-involved clients in residential reentry settings to...
-
Travel Nurse RN Position
2 weeks ago
Mandan, North Dakota, United States HealthEcareers - Client Full timeJob Title: Medical Surgical Travel NurseTRS Healthcare is seeking a skilled Medical Surgical Travel Nurse to join their team in Mandan, North Dakota.Job Details:Specialty: Medical SurgicalDiscipline: Registered NurseDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelTRS Healthcare offers a competitive pay package based on 12...
-
Financial Protection Specialist
2 weeks ago
Mandan, North Dakota, United States Spieldenner Financial Group Full timeJob OpportunitySpieldenner Financial Group is a leading provider of financial services to mid-market families. We help them protect their lifestyle and assets from unexpected financial losses.As a Financial Protection Specialist, you will work with our clients to identify their needs and provide tailored solutions to meet their goals.Key...
-
Implementation Specialist
1 month ago
Mandan, North Dakota, United States National Information Solutions Cooperative Full timeJob SummaryNational Information Solutions Cooperative (NISC) is seeking a highly motivated and detail-oriented Implementation Specialist to join our Broadband Customer Care & Billing Software team. As an Implementation Specialist, you will play a critical role in ensuring the successful implementation of our software solutions for our utility and telecom...
-
Infection Prevention Specialist
4 weeks ago
Mandan, North Dakota, United States Good Samaritan Society Full timeJob Title: Infection Prevention SpecialistAt the Good Samaritan Society, we are committed to providing high-quality care and services to our patients and residents. We are seeking a skilled Infection Prevention Specialist to join our team.Job Summary:The Infection Prevention Specialist will work collaboratively with our infection and prevention and control...
-
Customer Support Specialist
2 weeks ago
Mandan, North Dakota, United States NISC Full timeJob Summary:This role involves providing exceptional customer support to internal and external customers, working closely with the support team and software engineers to resolve issues. The ideal candidate will possess strong communication skills, both internally and externally, and be able to effectively document interactions.Key Responsibilities:Provide...
-
Environmental Compliance Specialist
1 month ago
Mandan, North Dakota, United States Insight Environmental Full timeEnvironmental Compliance Specialist Opportunity Insight Environmental is seeking a highly motivated and detail-oriented Environmental Compliance Specialist to join our team in Mandan, North Dakota. As an Environmental Compliance Specialist, you will play a critical role in ensuring our clients meet environmental compliance standards by conducting site...
-
Medical Specialist
7 days ago
Mandan, North Dakota, United States Grifols Full timeAre you looking for a challenging and rewarding career in healthcare? Grifols is a global healthcare company that has been improving the health and well-being of people around the world since 1909. We are seeking a Medical Specialist to join our team at one of our plasma donation centers.Key Responsibilities:Perform physical examinations and establish...
-
Implementation Specialist
2 weeks ago
Mandan, North Dakota, United States National Information Solutions Cooperative Full timeJob Title: Implementation SpecialistNational Information Solutions Cooperative (NISC) is a leading provider of enterprise-level software solutions for utilities and telecoms. We are seeking a highly motivated and detail-oriented Implementation Specialist to join our Professional Services team.Job Summary:The Implementation Specialist will work closely with...
-
Dining Support Specialist
2 weeks ago
Mandan, North Dakota, United States Edgewood Healthcare Full timeJob SummaryWe are seeking a dedicated and compassionate Dining Assistant to join our team at Edgewood Healthcare. As a Dining Assistant, you will play a vital role in providing an exceptional dining experience for our residents and guests.ResponsibilitiesPrepare and serve nutritious meals to our residents and guestsAssist with planning and supporting special...
-
Caregiver - Direct Support Professional
2 weeks ago
Mandan, North Dakota, United States Kayd Home Care Full timeJob SummaryWe are seeking a dedicated and compassionate Caregiver to join our team at Kayd Home Care. As a Direct Support Professional, you will provide essential support and services to individuals with disabilities, enabling them to live independently and with dignity.Key Responsibilities:Assist with daily living tasks, including meal preparation, personal...
-
LPN / LVN Long Term Care Specialist
4 weeks ago
Mandan, North Dakota, United States Staff Today Inc Full timeJob Title: LPN / LVN Long Term Care SpecialistStaff Today is seeking a skilled LPN / LVN Long Term Care Specialist for a local contract job in Mandan, North Dakota.Job Description & RequirementsSpecialty: Long Term CareDiscipline: LPN / LVNDuration: 13 weeksShift: 8 hoursEmployment Type: Local ContractVivian Health provides transparent information and...
-
Transportation Specialist
2 weeks ago
Mandan, North Dakota, United States Edgewood Healthcare Full timeAbout the RoleWe are seeking a skilled and compassionate Transportation Specialist to join our team at Edgewood Healthcare. As a key member of our care team, you will play a vital role in ensuring the safe and timely transportation of our residents to appointments and community events.ResponsibilitiesProvide safe and lawful transportation to events and...
Client Support Center Specialist
2 months ago
Customer Care Representative - ICBND
ICBND is a dynamic community-focused bank recognized for its commitment to local leadership and personalized service. We cultivate an environment where employees can thrive both professionally and personally, considering our staff as our most valuable asset.
ROLE OVERVIEW
ICBND is looking for a Customer Care Representative to join our team. The working hours for this role may vary from 7 AM to 6 PM, Monday through Friday, with occasional Saturday shifts included in the rotation.
KEY RESPONSIBILITIES
- Provide advanced digital and online services.
- Manage and process online deposit accounts and consumer loans.
- Enhance customer satisfaction by delivering effective solutions.
- Assist customers through various channels including digital platforms and call center communications.
- Offer customers convenient methods to manage their accounts and meet their financial needs.
- Support all ICBND locations across the region.
The Customer Care Representative will be responsible for addressing both routine and complex customer inquiries regarding consumer products and services, including:
- Responding to customer inquiries promptly and courteously.
- Delivering exceptional customer service.
- Ensuring first call resolution while adhering to compliance protocols.
- Identifying and recommending products and services that align with customers' financial goals.
- Processing online consumer account and loan applications.
- Completing assigned weekly tasks efficiently.
- Assisting customers in navigating and troubleshooting various online offerings.
QUALIFICATIONS
Applicants should possess:
- A minimum of one year of experience in customer service.
- Experience in a call center or customer service environment is preferred.
- A general understanding of standard banking transactions and common products and services.
ICBND offers a competitive salary along with a comprehensive benefits package that includes health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation, and holidays.
ICBND is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds including women, minorities, protected veterans, and individuals with disabilities.
