Field Operations Coordinator

1 month ago


Spokane, Washington, United States OLDCASTLE APG, INC. Full time
Job Title: Field Service Representative

Join our team at OLDCASTLE APG, INC. as a Field Service Representative, where you will play a vital role in ensuring the safe and successful delivery of our products to our customers.

Key Responsibilities:
  • Maintain a high level of customer service and conflict management in all levels of communication with dispatch, truck drivers, customers, and members of our team.
  • Routinely visit jobsites to assist field personnel and assure that safe practices are always being adhered to.
  • Ensure all lines of business have the tools necessary to safely perform tasks.
  • Ensure risk assessment and/or jobsite evaluation is performed.
  • Assist when needed to direct trucks in/out of jobsites to ensure the safe and efficient delivery of products.
  • Support operational personnel and sales while taking initiative to build strong, long-term relationships.
  • Assist sales in analyzing new and existing accounts and prioritizing efforts on those accounts with the long-term standards.
  • Support Safety and Environmental with site audits & assist personnel with any corrective actions needed.
  • Support Safety and Manager(s) in the Zero Harm onboarding process.
  • Take action to avoid potential hazards or obstructions.
  • Participate in and promote an inclusive work environment.
Qualifications:
  • Demonstrates excellent customer service with special attention to conflict resolution and maintaining relationships.
  • Safety-minded professional who demonstrates good performance, and attendance.
  • Demonstrates the willingness to learn and work a variety of job tasks.
  • Must have the ability to multi-task and prioritize workloads in a fast-paced environment.
  • Proficient with Windows based software, PC, & Microsoft Office Suite.

We offer a competitive salary range of $23-$28/hour, DOE, with potential for overtime. Our benefits package includes medical, dental, vision, prescription, generous paid time off, 401k with Roth option & 5% Company Match, profit sharing, 9 paid holidays, tuition reimbursement program, employee assistance program, company-paid life insurance, short- & long-term disability, potential for overtime, opportunities for internal mobility, professional development opportunities, earn more with our employee referral program, company discounts on products, goods, services, electronics, automotive, travel & more, opportunities for community engagement.



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