MDU Account Manager

5 days ago


Pooler, Georgia, United States Clearwave Fiber LLC Full time
Job Overview

Clearwave Fiber LLC is seeking a highly skilled MDU Account Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with multifamily property owners and managers to drive subscriber penetration and revenue growth.

The ideal candidate will have a strong background in sales and customer success, with a proven track record of success in the multifamily industry. You will be responsible for establishing and maintaining strong relationships with property managers and leasing staff, providing them with the necessary tools and resources to maximize product adoption, and engaging with residents through onsite events to enhance brand awareness.

As a MDU Account Manager, you will be the primary point of contact for property owners and managers, and will be responsible for resolving customer complaints and issues in a timely and professional manner. You will also be responsible for tracking and analyzing service penetration levels for all properties, and developing action plans to support growth and development.

Requirements:

  • Bachelor's degree or equivalent experience required
  • 5+ years' experience in account management, customer success, or outside sales roles; preference for roles within the telecommunications or related industries
  • Knowledge of and a track record of success working within the multifamily/MDU space
  • Strong interpersonal, verbal, presentation, and written communications skills
  • Strong attention to detail
  • Strong customer service skills
  • Proficient in MS Word, MS Excel, MS PowerPoint
  • Self-motivated and must excel in a minimally managed, high profile position
  • A valid driver's license

What We Offer:

  • Competitive Salary: Attractive base salary plus commissions.
  • Comprehensive Benefits: Health, dental, vision, and retirement plans.
  • Professional Growth: Opportunities for continuous learning and career advancement.
  • Innovative Environment: Work with cutting-edge technology in a dynamic and collaborative setting.

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