MDU Account Manager

12 hours ago


Pooler, Georgia, United States Clearwave Fiber LLC Full time
Job Title: MDU Account Manager

Clearwave Fiber LLC is seeking a highly skilled MDU Account Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with multifamily property owners and managers to drive subscriber penetration and revenue growth.

Key Responsibilities:

  • Establish and maintain strong relationships with property managers and leasing staff to drive subscriber penetration and revenue growth
  • Provide property management with all necessary collateral, promotional items, and sales tools to maximize product adoption
  • Manage the sales process and effectively communicate offers to leasing agents, including guidance on how to pitch our services
  • Engage with residents through the coordination and hosting of onsite events to enhance brand awareness
  • Ensure compliance to and manage the operational components of all residential agreements and contracts
  • Serve as the primary Clearwave Fiber liaison/point-of-contact/escalation point and work proactively to maintain and improve Clearwave Fiber's relationships and standing within the communities we serve

Requirements:

  • Bachelor's degree or equivalent experience required
  • 5+ years' experience in account management, customer success, or outside sales roles; preference for roles within the telecommunications or related industries
  • Knowledge of and a track record of success working within the multifamily/MDU space
  • Strong interpersonal, verbal, presentation, and written communications skills
  • Strong attention to detail
  • Strong customer service skills
  • Proficient in MS Word, MS Excel, MS PowerPoint
  • Self-motivated and must excel in a minimally managed, high profile position

About Us:

Clearwave Fiber LLC is a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services. We are expanding our network to reach new communities across the Midwest and Southeast regions. Our team of over 400 colleagues is committed to delivering the most advanced technology and customer service.

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor.


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