Customer Service Representative

4 days ago


Riverdale, Georgia, United States Keil Heating and Air Conditioning, Inc Full time
{"title": "Customer Care Representative", "description": "Job Summary

Keil Heating and Air Conditioning, Inc. is seeking a highly motivated and detail-oriented Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities
  • Provide excellent customer service through phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with the sales team to ensure seamless customer experiences.
  • Assist with scheduling and managing customer appointments.
  • Develop and maintain strong relationships with customers to ensure long-term loyalty.
Requirements
  • Associate's degree in business or equivalent experience.
  • 1-2 years of customer service experience.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and customer relationship management software.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Keil Heating and Air Conditioning, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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