Member Service Representative

3 weeks ago


Corinth, New York, United States Saratoga Regional YMCA Full time
About the Role

The Saratoga Regional YMCA is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a Member Service Representative, you will play a key role in maintaining a supportive and positive atmosphere that welcomes and respects all individuals.

Key Responsibilities
  • Respond to member and guest needs in a timely and professional manner
  • Promote memberships and programs to increase engagement and retention
  • Provide excellent customer service and resolve issues in a fair and respectful manner
  • Work collaboratively with other team members to achieve departmental goals and objectives
Requirements
  • Minimum age of 18 years old
  • Previous customer service, sales, or related experience
  • CPR and First Aid, child abuse prevention training, Y orientation certifications required within 60 days of hire
  • Excellent interpersonal and problem-solving skills
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community
  • Basic knowledge of computers
What We Offer
  • Competitive hourly rate of $16.69
  • Free YMCA membership
  • Fun and interactive work environment
Equal Opportunity Employer

The Saratoga Regional YMCA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, domestic violence victim status, or any other characteristic protected by law.



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