Member Service Representative
3 weeks ago
At the Saratoga Regional YMCA, we are seeking a highly skilled and enthusiastic Member Service Representative to join our team. As a key member of our staff, you will be responsible for maintaining a supportive and positive atmosphere that welcomes and respects all individuals.
The ideal candidate will have excellent interpersonal and problem-solving skills, with the ability to relate effectively to diverse groups of people from all social and economic segments of the community. Previous customer service, sales, or related experience is highly desirable.
Key Responsibilities:
- Respond to member and guest needs in a timely and professional manner
- Promote memberships and programs to meet and exceed sales targets
- Maintain accurate records and reports as required
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- Minimum age of 18 years old
- Previous customer service, sales, or related experience
- CPR and First Aid, child abuse prevention training, Y orientation certifications required within 60 days of hire
- Excellent interpersonal and problem-solving skills
- Ability to relate effectively to diverse groups of people
- Basic knowledge of computers
What We Offer:
- Competitive hourly rate of $16.69
- Free YMCA membership
- Fun and interactive work environment
The Saratoga Regional YMCA is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equity.
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