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Accounts Receivable Specialist
2 months ago
We are in search of a skilled Accounts Receivable Specialist to manage collection activities for third-party commercial accounts on behalf of our clients. This role involves maintaining and enhancing client relationships while ensuring effective collection processes.
Key Responsibilities:
- Develop and uphold collection standards and methodologies that align with company policies and service expectations.
- Achieve high productivity levels to resolve accounts promptly, including making numerous daily calls to contact debtors.
- Negotiate payments to secure full payment or establish feasible repayment plans through various communication methods.
- Conduct initial and ongoing investigations into business accounts to assess the status and payment capability of debtors.
- Identify and rectify account discrepancies.
- Prepare monthly, quarterly, and annual forecasts for cash collections and sales.
- Stay informed about industry trends to adjust strategic goals accordingly.
- Maintain effective communication with team members.
- Deliver high-quality customer service to both internal and external clients.
- Provide clients with informed recommendations regarding payment terms, settlements, and litigation options.
- Engage with clients and potential clients through various communication channels, including meetings with executives.
- Report directly to the Division Manager.
Qualifications:
- 1-3 years of experience in credit and collections within a dynamic environment; sales experience is advantageous.
- A college degree is preferred; a high school diploma with relevant experience is acceptable.
- Strong verbal and written communication skills.
- Ability to foster positive relationships with colleagues and clients.
- Proficient in computer applications, including Word, Excel, and PowerPoint, with the capacity to adapt to new technologies.
- Ability to thrive in a fast-paced setting and meet deadlines with precision.
- Compliance with company policies and procedures is essential.
- Willingness to work additional hours as needed.
- Strong analytical and mathematical skills.
- Demonstrated ability to prioritize critical tasks.
- Effective planning and organizational skills.
- Proficient in time management and conflict resolution.
- Ability to work collaboratively in a team and independently in challenging situations.
- Familiarity with litigation and bankruptcy processes is a plus.
- Knowledge of business entities related to accounts receivable collections is beneficial.
- Experience with skip tracing techniques.
- Understanding of the Fair Debt Collection Practices Act (FDCPA).
- Career-oriented in the collections field.
- Exhibit a professional demeanor and appearance.
- Maintain confidentiality regarding sensitive information.
Physical Requirements:
- Ability to effectively communicate information through oral and written means.
- Substantial physical movements of the wrists, hands, and fingers.
About Szabo Associates:
With over five decades of experience, Szabo Associates is a leader in media debt collection, offering unparalleled services in program syndication and product licensing. Our commitment to personal and professional debt collection approaches has resulted in a remarkable success rate in resolving collection issues.
We pride ourselves on hiring seasoned professionals and providing extensive training to ensure our team excels in the media business and collection management skills. Our low employee turnover reflects our dedication to fostering a supportive work environment.
Szabo Associates is an equal opportunity employer, welcoming applicants from diverse backgrounds.