E-commerce Operations Specialist

4 days ago


New York, New York, United States Mondo Full time

**Job Title:** E-commerce Operations Specialist - Retail Operations - Marketing

We are seeking a highly skilled and organized E-commerce Operations Specialist to join our team at Mondo. This 100% remote opportunity offers a long-term contract with an ASAP start date.

The ideal candidate will possess strong technical skills, proficiency in Excel, Google Sheets, and BI Analytics tools, as well as excellent communication and interpersonal skills. A Bachelor's degree in Marketing, Business Administration, or a related field is required. Proven experience in account management, retail operations, or marketing, preferably within the e-commerce industry, is also necessary.

Salary: $80,000 - $110,000 per year, depending on experience.

Responsibilities:

  • Catalog Data Management: Conduct audits of client catalog data to identify opportunities for improvement, enhance SEO, and optimize the customer experience.
  • Operational Optimization: Troubleshoot operational challenges and implement solutions to ensure smooth business operations.
  • Data Analysis: Assist in the creation of client presentations, including Quarterly Business Reviews (QBRs) and monthly/campaign recaps, by providing data analysis and ensuring content accuracy and brand alignment.
  • BI Analytics: Utilize BI Analytics and performance dashboards to extract actionable insights, identify areas of opportunity, and drive client performance.
  • Report Generation: Process large data files using Excel and Google Sheets to generate customized reports and provide valuable insights to clients.
  • Process Improvement: Identify opportunities for process improvement and implement strategies to streamline operations and drive efficiency.

Qualifications:

  • Bachelor's Degree: In Marketing, Business Administration, or a related field.
  • Experience: Proven experience in account management, retail operations, or marketing, preferably within the e-commerce industry.
  • Skills: Strong technical skills, proficiency in Excel, Google Sheets, and BI Analytics tools, excellent communication and interpersonal skills, and detail-oriented with a focus on delivering high-quality work under tight deadlines.
  • Passion: Proactive mindset with a passion for driving innovation and process improvement.


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