Merchandise Support Specialist
3 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Merchandise Support Specialist. The successful candidate will provide excellent member service, assist with purchasing decisions, and promote the company's products and services.
Key Responsibilities
- Deliver exceptional member service by acknowledging members and identifying their needs;
- Collaborate with colleagues to achieve sales goals and improve member satisfaction;
- Participate in visual merchandising and maintain a clean and organized store environment;
- Upsell and cross-sell products and services to meet member needs;
- Address member complaints and resolve issues promptly and professionally.
Benefits
- A competitive hourly rate of $20.00 to $27.00, with opportunities for performance-based bonuses;
- A comprehensive health benefits package, including medical, vision, and dental coverage;
- Generous time-off policies, including paid vacation, sick leave, and holidays;
- Access to ongoing training and development opportunities;
- A supportive and inclusive work environment.
Requirements
- Demonstrate excellent communication and interpersonal skills;
- Ability to lift up to 25 pounds and stand for long periods;
- Familiarity with retail operations and visual merchandising principles;
- Previous experience in customer-facing roles or similar positions.
The estimated salary range for this position is $42,960 to $57,936 per year based on a 40-hour workweek.
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