Hotel Support Specialist

7 days ago


Flagstaff, Arizona, United States Sonesta International Hotels Full time
Job Overview

We are seeking a highly motivated Hotel Support Specialist to join our team at Sonesta International Hotels. This role is perfect for individuals who enjoy working in a fast-paced environment and providing excellent customer service.

Responsibilities:
  • Deliver exceptional guest experiences by responding to their needs and resolving any issues promptly.
  • Clean and maintain assigned areas, including rooms, public spaces, and laundry facilities, according to hotel standards.
  • Collaborate with the Housekeeping Management Team to ensure efficient operations and high-quality service delivery.
  • Assist with special projects, such as deep cleaning and maintenance tasks, as assigned.
Requirements:
  • A minimum of some previous housekeeping experience is preferred.
  • Ability to work effectively in a team environment and communicate clearly with colleagues and guests.
  • Basic reading, writing, and mathematical skills are essential.
  • Frequent standing, bending, climbing, and moving about the facility are required.
Benefits:
  • Competitive salary range: $40,000 - $55,000 per year, based on location and experience.
  • Medical, dental, and vision insurance plans available.
  • Paid vacation and sick days, plus holidays.
  • Sonesta Hotel discounts and perks.
  • Educational assistance programs.
  • Paid parental leave.


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