Front Desk Ambassador
3 days ago
We are seeking a skilled and customer-focused individual to join our team as a Front Desk Customer Service Representative at Goldfish Swim School - North Canton. This role plays a critical part in ensuring that our customers receive exceptional service and support. As a Front Desk Customer Service Representative, you will be responsible for answering phone calls, responding to emails, taking payments, and assisting customers with their needs. You will also be responsible for maintaining the cleanliness of the front desk area and surrounding areas, including the snack shack, changing rooms, restrooms, and observation area.
Key Responsibilities
- Answer phone calls and respond to emails in a professional and courteous manner
- Process payments and handle customer transactions accurately and efficiently
- Maintain a clean and organized workspace, including the front desk area, snack shack, changing rooms, restrooms, and observation area
- Provide exceptional customer service and support to our customers
- Assist with scheduling and managing birthday/pool parties, including supervising birthday party staff
- Resolve customer complaints and concerns in a professional and timely manner
- Provide occasional administrative support to management personnel
Requirements and Qualifications
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Front Desk Service Ambassador
3 days ago
Canton, Ohio, United States Goldfish Swim School - North Canton Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Customer Service Representative to join our team at Goldfish Swim School - North Canton. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.About the JobProvide exceptional customer service to students, parents,...
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Front Desk Coordinator
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Customer Service Ambassador
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Pool Party Coordinator
1 day ago
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Medical Office Coordinator
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