Application Administrator

4 weeks ago


Lansing, Michigan, United States Peckham Full time
Job Summary

The Application Administrator - Corporate Applications provides technical operational management of applications that support Peckham's corporate operations. This role works directly with the Peckham IT departmental staff and end-users to assist with Line-of-Business application issues and ensure corporate policies and customer requirements are met.

Main Responsibilities
  • Administer Peckham's mission-critical corporate applications and systems, including those supporting HR, Payroll, and Facilities Management.
  • Provide comprehensive Tier III management of Peckham, Inc. corporate systems, including hardware and operating system software, application systems software, and production-specific hardware.
  • Develop implementation plans for corporate applications, configure and maintain the applications to ensure effective business operations.
  • Coordinate implementation and maintenance activities with end-users to ensure minimal disruption to operations.
  • Provide technical guidance and expertise to end-users regarding IT systems.
  • Implement and maintain security measures to safeguard corporate applications and data.
  • Ensure compliance with governmental regulations and internal policies.
  • Create and maintain comprehensive documentation for corporate applications, including installation procedures, configurations, and troubleshooting guides.
  • Monitor the performance of corporate applications and implement optimization strategies to ensure system performance meets requirements.
  • Work closely with business units to understand application requirements and provide solutions that align with corporate goals.
  • Collaborate with vendors and internal stakeholders to stay informed about updates and new features.
Requirements
  • Five or more years' experience in Information Technology.
  • An in-depth and current knowledge of Microsoft Windows Server Operating Systems, Microsoft Windows Desktop Operating Systems, and Microsoft Office Application Suite.
  • Ability to design and deliver written and graphical information for user training.
  • Strong communication and customer service skills.
Preferred Qualifications
  • Two or more years of application administration experience.
  • Enterprise Resource Planning or Manufacturing Resource Planning experience.
  • Implementation experience involving software and hardware systems.
  • A bachelor's degree in information technologies or a closely related field of study.


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