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Patient Education Specialist

2 months ago


New York, New York, United States Abbott Full time
About Abbott:
Abbott is a leading global healthcare organization dedicated to enhancing the quality of life for individuals at every stage of their health journey. Our extensive range of innovative technologies encompasses diagnostics, medical devices, nutritional products, and branded generic medicines. With a workforce of 114,000 professionals, we serve communities in over 160 countries worldwide.

Position Overview:
As a vital member of the Acelis Connected Health team, you will deliver tailored, in-person training sessions to our home testing clients. Your focus will be on guiding customers through the process of obtaining finger stick blood samples, utilizing PT/INR devices, and understanding their reporting obligations.

Key Responsibilities:
  • Coordinate training appointments directly with customers or their caregivers.
  • Travel to client residences within your designated area.
  • Provide remote demonstrations and thorough instructions on the use and maintenance of PT/INR equipment.
  • Clarify testing and reporting options to ensure customer understanding.
  • Maintain a professional demeanor in all communications.
  • Document and submit training records accurately.
  • Stay connected with Acelis Connected Health through various communication channels.
  • Utilize secure methods for handling sensitive patient information.
  • Ensure reliable transportation for travel to client locations.

Qualifications:
To qualify for this role, candidates must possess:
  • Clinical experience as a Registered Nurse.
  • Preferred experience in anticoagulation management, home care, or related health fields.
  • Health education training experience is advantageous.
  • Ability to lift no more than 15 pounds without assistance.

Competencies:
Successful candidates will demonstrate:
  • Completion of required educational prerequisites.
  • Proof of health screening documentation.
  • Proficiency in computer and smart device applications.
  • Basic troubleshooting skills for websites and applications.
  • Willingness to travel a minimum of 100 miles roundtrip.

Abbott is an equal opportunity employer, committed to fostering a diverse workforce. We provide reasonable accommodations to qualified individuals with disabilities.