Restaurant Operations Manager
5 days ago
This role is responsible for assisting the General Manager in meeting store goals, driving operational excellence by managing sales and controlling labor and food costs during shifts.
- Act with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop.
- Assist in creating a safe environment for team members and guests, while maintaining operational standards and requirements in the restaurant.
- Develop positive relationships with shift team members by understanding and addressing individual motivation, needs and concerns.
- Deliver excellent customer service by acting with a guest-first attitude and connecting with guests.
The ideal candidate will have a strong leadership mentality, be able to manage multiple projects and timelines with a sense of urgency, and possess strong written and verbal communication skills.
- Maintain a calm demeanor during periods of high volume or unusual events.
- Manage, train, develop and motivate a diverse team that is highly engaged.
- Ability to problem solve and learn quickly.
- Drive team cohesiveness and represent the culture and views of the brand.
Wingstop offers medical, dental and vision insurance packages, life insurance, 401(k) matching, PTO and a competitive pay range of $21-$22 per hour.
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