Patient Financial Advisor

1 day ago


Missoula, Montana, United States Providence Health & Service Full time
Job Title: Patient Financial Counselor

Providence Health & Services is seeking a Patient Financial Counselor to join our team at Providence St. Patrick Hospital in Missoula, MT.

About the Role

This is a full-time, day shift position with 40 hours per week. The successful candidate will have experience in automated/computerized account follow-up systems and will be responsible for providing financial counseling to patients and their families.

Responsibilities
  • Provide financial counseling to patients and their families to help them understand their financial obligations and develop a plan to pay their bills.
  • Work with patients to identify and resolve billing errors and discrepancies.
  • Communicate with patients and their families to provide updates on their account status and to address any concerns they may have.
  • Collaborate with other departments, such as patient access and registration, to ensure that patients are aware of their financial responsibilities and to help them navigate the billing process.
Requirements
  • Experience in automated/computerized account follow-up systems.
  • Coursework or training in medical terminology, medical billing, or a related medical business field.
  • 3 years of experience in financial counseling, patient financial services, or medical billing in a hospital business office.
  • Experience with medical and health plan terminology and medical necessity requirements, CPT codes, and ICD-9 coding.
Why Join Providence?

Providence Health & Services offers a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more. Learn more at www.providence.org/careers.

About Providence

Providence Health & Services is a not-for-profit health care organization with a long-standing tradition of caring for residents in western Montana. We are committed to delivering high-quality, patient-centered care and to making a positive impact in our communities.



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