Member Services Representative

3 weeks ago


New Bern, North Carolina, United States Planet Fitness - Excel Fitness Full time
Job Summary:
As a Member Services Representative with Planet Fitness - Excel Fitness, you will be responsible for delivering exceptional customer service and creating a positive member experience through superior level of service and cleanliness. This role requires strong communication skills, ability to work in a fast-paced environment, and a passion for helping others.

Key Responsibilities:
- Provide an exceptional customer service experience.
- Check members into the system.
- Take prospective members on tours then assist them with the new account sign-up process
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Detailed cleaning in all areas of the facility.
- Close shift for that business day.
- Create a bank deposit for next day.

Requirements:
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- People with positive mental attitudes excel here.
- Customer service background preferred.
- Punctuality and reliability is a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.

About Us:
We are Planet Fitness - Excel Fitness, a growing franchise group based out of Austin, TX with 130+ clubs. We offer competitive salaries, comprehensive benefits, and opportunities for growth and development. Our Team Players enjoy a positive work environment, flexible scheduling, and a commitment to their well-being.

Salary:
The estimated salary for this role is $42,000 - $60,000 per year, depending on experience.

  • New Bern, North Carolina, United States AlphaGraphics Full time

    Are you a customer-focused individual looking for a challenging role in sales and account management? We are seeking an experienced Customer Service Representative to join our team at AlphaGraphics, where you will have the opportunity to work with clients from various industries and provide exceptional service.About UsAt AlphaGraphics, we pride ourselves on...


  • New Bern, North Carolina, United States CROSSMARK Full time

    CROSSMARK offers an exciting opportunity for a skilled and motivated individual to join our team as a Merchandise Service Representative. In this role, you will have the chance to work with popular national brands and build professional relationships with Store Management and Associates.As a key member of our team, you will be responsible for resetting and...


  • New Bern, North Carolina, United States First Citizens Bank Full time

    About First Citizens BankWe are a leading financial institution dedicated to providing exceptional customer service and innovative banking solutions. Our team is passionate about making a difference in the lives of our customers and communities.Job SummaryThis role offers an exciting opportunity for a Sales & Service Representative to join our branch team...


  • New Bern, North Carolina, United States Domino's Pizza, Inc. Full time

    About Domino's Pizza, Inc.At Domino's Pizza, Inc., we are seeking a qualified customer service representative to join our team. Our company is growing rapidly, and we have many opportunities for advancement, including management positions.We are looking for individuals with excellent people skills and a positive attitude. As a customer service...


  • New Bern, North Carolina, United States Sara"s Full time

    We are seeking a reliable and responsible Customer Service Representative to join our team at Sara's. As a Pizza Delivery Driver, you will be the face of our company, providing exceptional customer service while delivering our products to customers in a timely manner.Key Responsibilities:Deliver pizzas and other food items to customers in a safe and...


  • New Bern, North Carolina, United States Dollar Tree Full time

    Dollar Tree is seeking a Customer Service Representative to work in our retail stores. As a Sales Floor Associate, you will be responsible for handling all sales transactions, maintaining cash security, and providing excellent customer service.About Our StoreOur stores offer a wide range of products at affordable prices, making us a popular destination for...


  • New Bern, North Carolina, United States U-Haul Full time

    Job OverviewAs a Customer Service Representative with U-Haul, you will be responsible for ensuring customers receive friendly and courteous service. This role involves operating a flatbed truck and forklift to load and unload storage containers for delivery.Salary: $40,000 - $60,000 per yearResponsibilitiesOperate a flatbed truck (training provided)Load and...


  • New Bern, North Carolina, United States Aldi Inc. Full time

    We are seeking a highly motivated and detail-oriented Store Associate to join our team at Aldi Inc. As a Sales and Service Representative, you will play a critical role in ensuring the success of our store by processing customer purchases, performing general cleaning duties, and maintaining a clean and organized store environment.We offer a dynamic and...


  • New Bern, North Carolina, United States Kia of New Bern Full time

    **Job Description:**We are seeking an experienced Service Business Development Representative to join our team at Kia of New Bern. As a key member of our sales team, you will be responsible for developing and maintaining relationships with customers to increase sales and service appointments.**Key Responsibilities:**Handle incoming and outgoing calls to...


  • New Bern, North Carolina, United States Kimbrell's Furniture Full time

    We are seeking an enthusiastic and dedicated Customer Service Representative to join our team at Kimbrell's Furniture. In this role, you will play a critical part in creating unforgettable customer experiences and driving business growth.To succeed in this position, you must possess a natural flair for customer service, be highly organized, and thrive in...


  • New Bern, North Carolina, United States U-Haul Full time

    Estimated Salary: $45,000 - $60,000 per year.About U-HaulAs a leading moving and storage company, U-Haul offers exciting opportunities for those who enjoy working on the road. Our team of professionals provides top-notch customer service to individuals and businesses alike.Job DescriptionWe are seeking a Customer Service Representative to join our team in...


  • New Bern, North Carolina, United States Smithfield's Chicken 'N Bar-B-Q Full time

    About UsSmithfield's Chicken 'N Bar-B-Q is a rapidly growing restaurant and franchise company with over 30 locations in North Carolina. We offer a fast-paced and rewarding work environment, hands-on training, and a performance-based career advancement program.Job DescriptionWe are seeking a Crew Member to join our team in New Bern. This role involves...


  • New Bern, North Carolina, United States Planet Fitness - Excel Fitness Full time

    Company Overview:Planet Fitness - Excel Fitness is a leading fitness franchise group based out of Austin, TX with over 130 clubs and growing. We are committed to providing a positive member experience through superior customer service and cleanliness. As a Customer Experience Representative, you will be responsible for delivering an exceptional customer...


  • New Bern, North Carolina, United States Dollar Tree Full time

    Job Description: At Dollar Tree, we are committed to providing our customers with an exceptional shopping experience. As a Sales Floor Team Member, you will play a critical role in achieving this goal by providing top-notch customer service, processing transactions accurately, and maintaining a safe and organized store environment.About Our Company: Dollar...


  • New Bern, North Carolina, United States Planet Fitness - Excel Fitness Full time

    Why Choose Us?We are a dynamic and growing company, committed to providing a safe and healthy environment for our members and staff. Our team members are our top priority, and we strive to create a positive work environment where everyone feels valued and respected. We offer a competitive salary and benefits package, including a free Planet Fitness Black...


  • New Bern, North Carolina, United States Edward Jones Full time

    At Edward Jones, we are looking for a highly skilled and motivated individual to join our team as a Branch Office Administrator. As a key member of our branch team, you will play a critical role in helping clients achieve their financial goals.We are committed to creating a work environment that is inclusive, flexible, and innovative. Our team is passionate...


  • New Bern, North Carolina, United States XCITE AUTOMOTIVE Full time

    About Xcite AutomotiveWe are a forward-thinking automotive service and software-based company that helps dealers accelerate their sales processes and improve profitability.Our innovative solutions enable dealers to streamline their operations, increase efficiency, and enhance the customer experience.We have a strong track record of success, with over 1,300...


  • New Bern, North Carolina, United States Sara's New Bern Full time

    Sara's New Bern is currently hiring for local food courier opportunities. If you are a motivated individual with a passion for delivering excellent customer service, we encourage you to apply.As a delivery and customer service team member, you will be responsible for:Delivering food and beverages to customers in the Fairfield Harbour and Bridgeton...


  • New Bern, North Carolina, United States AlphaGraphics Full time

    Overview:AlphaGraphics of New Bern is a forward-thinking marketing solutions provider offering more than traditional print collateral. Our team is actively seeking a Customer Service Representative to join us full-time.As a valued member of our tight-knit team, you will be responsible for establishing and maintaining positive relationships with our customers...


  • New Bern, North Carolina, United States Mosquito Hunters Full time

    Seasonal Mosquito Treatment RepresentativeMosquito Hunters is seeking a highly motivated and detail-oriented Seasonal Mosquito Treatment Representative to join our team. As a representative, you will be responsible for conducting property surveys, applying control products using a motorized backpack sprayer, and maintaining accurate records of your...