General Manager

6 days ago


Carnegie, Pennsylvania, United States Aramark Full time
Job Summary

Aramark is seeking a seasoned General Manager to lead our contracted services for multiple sites, generating $2-15M+ in revenue. As a key member of our team, you will plan, manage, and guide operations to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities
  • Lead a team that provides operational expertise in contracted services, including food service, facility support, custodial services, retail, lodging, transportation, and more.
  • Manage client and community relationships, assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations.
  • Partner with Finance to manage a budget and design improvements to optimize financial performance and operational productivity.
  • Ensure compliance with local, state, and federal regulations and codes, maintaining associated records and reports.
  • Adhere to Aramark's standards of operation, including safety standards and Business Conduct Policy.
Requirements
  • Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management highly preferred.
  • Proven ability to focus on client and customer services, entrepreneurship, and building a strong business.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability to lead through other managers.
  • Experience creating and managing a department budget, financial controls, and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may require physical demands, including lifting, bending, pushing, pulling, and/or extended walking and standing. Uniforms and/or Personal Protective Equipment (PPE) may be required.


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