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Retail Store Operations Manager
2 months ago
Fjällräven International AB is seeking a highly skilled and experienced Retail Store Operations Manager to lead our La Brea retail store. As a key member of our team, you will be responsible for driving sales growth, ensuring operational excellence, and fostering a positive guest experience.
Key Responsibilities- Lead Retail Store Operations: Oversee all aspects of store operations, including sales, customer service, and team management.
- Drive Sales Growth: Develop and implement strategies to increase sales and revenue, while maintaining a strong focus on customer satisfaction.
- Manage Team Performance: Motivate, lead, and develop a high-performing team, ensuring they have the skills and resources needed to succeed.
- Ensure Operational Excellence: Maintain a safe and efficient work environment, ensuring compliance with company policies and procedures.
- Foster Guest Experience: Provide exceptional customer service, ensuring guests have a positive and memorable experience in our store.
- Leadership Experience: A minimum of 2 years of retail leadership experience, with a proven track record of driving sales growth and team performance.
- Business Acumen: Strong understanding of retail operations, including sales, customer service, and team management.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
- Problem-Solving Skills: Strong problem-solving and strategic thinking skills, with the ability to analyze complex situations and develop effective solutions.
Fjällräven International AB has been connecting people to nature since 1960. Our premium, lasting gear enables pivotal outdoor experiences. As a member of our team, you will be part of a 60-year legacy of making nature accessible and inspiring outdoor passion.
